Tenants

We support you every step of the way

The team at Moovahome understand that throughout a tenancy things can go wrong within a property and therefore we are happy to offer support when this happens. In order to report a maintenance issue, please contact our team any of the following ways:-

During office hours

(Monday to Friday 8am-5.30pm and Saturday 9am-1pm)

  • We are available on 01793 512345 (Option 1)
  • Email hello@moovahome.co.uk and the team will be able to offer assistance
  • Contact us via the Live Chat button on the bottom right hand corner of this webpage

Out of Hours

  • Telephone our office 01793 512345 and listen to the voicemail detailing the options available. If this is a general report we will respond the next working day
  • In an Emergency, please press Option 3 and your call will be put forward to the on-call member of staff 24/7. If you are unable to get through to the team, leave a voicemail with your name, address and phone number and the team will call you back as quickly as possible.
  • Locked Out? Whilst we do not guarantee our staff are available to bring keys to you, we are proud that on 98% of call outs last year we were able to get a tenant back into their property within 30 minutes of the call. Please note a small lock out fee of £50 + vat may be applicable. To contact us in this scenario, please follow option 2 above.

Maintenance

Should the issue require a contractor visit, Moovahome will organize this visit and ensure that you are updated throughout the process. We will confirm when visits will be completed and are happy to provide updates along the way. Following the contractor’s visit, should an issue require further work, Moovahome will be provided with a quote to discuss with the Landlord, which we aim to agree as quickly as possible to ensure the works can be completed as swiftly as possible.

Following the completion of works, Moovahome may look to complete a property inspection depending on the extent of the work, to ensure the instructed job has been finished to a satisfactory standard and to ensure tenants are happy.

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Tenant Applications

To ensure you can secure the property you are interested in, just follow the steps below

1. Contact us and arrange a viewing

Contact our team and arrange a viewing of the property. During this viewing, you will be provided with a detailed viewing pack including the property’s particulars, EPC and a next-steps guide

2. Complete an application form

Should you be keen to proceed with an application to secure the property, you need to complete an application form found inside the viewing pack and send to us along with any required documentation.

3. Property listing removal

Upon receipt of the application, the property will be removed from the market for a period of 7 days while Moovahome completes the referencing checks via our referencing partners.

4. Confirmation of Tenancy

Once the referencing is complete, we will offer you a tenancy and discuss the move in date.

5. Contract Signing

Contracts are sent via our partners Signable and are therefore paperless.

6. Move in Day

Accompanied move in. Agree utility readings and ensure tenants are aware of appliance operations, including the heating and hot water systems.

Viewing Applications
General Tenancy Application
Room Applications
Guarantor Applications

Our Latest Lettings Properties

  • Croft Road, Swindon, SN1 4DG

    Croft Road, Swindon, SN1 4DG

    £575 pcm
    Moovahome offer for let three en suite rooms in a stunning central Old Town property. A licenced HMO, this home comes with all bills included, a gorgeous open plan kitchen for entertaining and all rooms are en suite. Managed by Moovahome with parking for each room. One room available January 1st 202...
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  • Milton Road, Swindon, SN1 5JA

    Milton Road, Swindon, SN1 5JA

    £695 pcm
    A lovely one bedroom open plan studio flat located in Milton Road, Central Swindon. All bills included and available now (electric top up needed) The property is Furnished and has all bills included. There is an electric top up, where you contribute towards use
    More Details
  • Azelin Court, Swindon, SN3 4YE

    Azelin Court, Swindon, SN3 4YE

    £650 pcm
    Moovahome offer for let this unfurnished large studio flat with an open plan lounge/bedroom, kitchen and bathroom. Located in a quiet part of Stratton, East Swindon, the property is available now - new carpets and blinds to be fitted prior to tenancy starting.
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  • County Road, Swindon, SN1 2EE

    County Road, Swindon, SN1 2EE

    £675 pcm
    A ground floor studio flat in County Road, Swindon. Parking, all bills included (top up electric needed) and available now, managed by Moovahome. complete with parking and private garden
    More Details
  • Mustang Way, Swindon, SN5 5DY

    Mustang Way, Swindon, SN5 5DY

    £850 pcm
    A modern two bedroom coach house, located in Sparcells. Available with garage, large garden wifi, new decoration and own entrance. Fully managed by Moovahome and available now.
    More Details

What our Customers Say

5/5
A refreshing experience!
We were tenants through Moovahome for many years and it has been a pleasure dealing with the team. Always friendly and pragmatic. Also very respectful of the fact that the house was our family home. Would recommend to anyone!
6 Bed HMO
Moovahome have let and managed my 6 bed HMO for professionals in Swindon, and I can say that the service they offer is top-notch! They are always prompt, friendly and super-efficient. Now all the rooms are let, and the tenants are happy. I have been impressed with how quickly they have sorted a few teething issues in the property and as a bit of a hands-on landlady, how thoroughly they've kept me in the loop and communicated everything to me. Thanks team! 😀
Dynamic Team!
Moovahome manage my portfolio of properties in Swindon. They are a dynamic and fresh team and always go the extra mile to make sure the tenants are comfortable and happy in our homes. They are a extra friendly and a responsive agency and I would recommend them to prospective landlords to look after their investment portfolios.
Friendly, professional staff.
Always quick to fix any issues. Have rented with them for nearly 5 years and wouldn’t go anywhere else! 10/10 👌🏻
Excellent Company!
I highly recommend them - the whole process was pleasent and stress-free and the team are friendly. Any issues were dealth with efficiently and return of full deposit was quick at the end of the tenancy. I would definitely use them again!
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